Appointments are NOT necessary. Scheduling your service will get your name and contact information into our system, as well as the issues you are having.  This MAY decrease your wait time, but you will still be required to stick around for 4-5 minutes while we look over your bicycle.  

If you would like to contact our service department, please feel free to call us at 219-322-2453, or you can email service@trekbikestore.com.

If you don't know, just let us know what your bike is (or isn't) doing for you
The date you will drop off your bike. Please note you will still have to wait 4-5 minutes for a mechanic to look over your bike.